Customer and user understanding templates

Discover templates for creating empathy maps, user personas, conversion funnel diagrams, and solution trees.

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Go to Customer segmentation template

Customer segmentation

Used with:

Go to Customer segmentation template

Free

Go to Customer problem statement template

Customer problem statement

Used with:

Go to Customer problem statement template

Free

Go to Discovery board template

Discovery board

Used with:

Go to Discovery board template

Free

Go to Survey builder template

Survey builder

Used with:

Go to Survey builder template

Free

Go to Identify the impact template

Identify the impact

Used with:

Go to Identify the impact template

Paid Account

Go to User story template

User story

Used with:

Go to User story template

Free

Go to Orchestrate impact journey template

Orchestrate impact journey

Used with:

Go to Orchestrate impact journey template

Paid Account

Go to Persona template template

Persona template

Used with:

Go to Persona template template

Free

Go to Voice of the Customer translation matrix template

Voice of the Customer translation matrix

Used with:

Go to Voice of the Customer translation matrix template

Paid Account

Go to Identify the critical event template

Identify the critical event

Used with:

Go to Identify the critical event template

Paid Account

Go to Advanced user observation template

Advanced user observation

Used with:

Go to Advanced user observation template

Free

Go to Persona grid template

Persona grid

Used with:

Go to Persona grid template

Free

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