Customer and user understanding templates

Discover templates for creating empathy maps, user personas, conversion funnel diagrams, and solution trees.

House of Quality

Used with:

Go to House of Quality template

Identify the impact

Used with:

Go to Identify the impact template

IDIC model

Used with:

Go to IDIC model template

Voice of the Customer translation matrix example

Used with:

Go to Voice of the Customer translation matrix example template

Orchestrate impact journey

Used with:

Go to Orchestrate impact journey template

Content map with funnel (B2C) example

Used with:

Go to Content map with funnel (B2C) example template

Empathy map

Used with:

Go to Empathy map template

Task analysis diagram example

Used with:

Go to Task analysis diagram example template

Voice of the Customer translation matrix

Used with:

Go to Voice of the Customer translation matrix template

Empathy map with gains and pains

Used with:

Go to Empathy map with gains and pains template

User persona card

Used with:

Go to User persona card template

Task analysis diagram

Used with:

Go to Task analysis diagram template

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